Terms of Service
Last updated: 24th March, 2025
This website is operated by Palomera. Throughout the site, the terms “we,” “us,” and “our” refer to Palomera. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and contributors of content. If you do not agree with all of these terms, you may not access the site or use any services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
1. Online Store Terms
You must be at least the age of majority in your country of residence to use this website or provide consent for a minor dependent. You may not use our products for unlawful or unauthorized purposes. Violations will result in immediate termination of service.
2. General Conditions
We reserve the right to refuse service to anyone at any time. Content (excluding credit card info) may be transferred unencrypted over various networks. Credit card information is always encrypted. You may not reproduce, duplicate, copy, or exploit any part of the Service without written permission.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. The content is provided for general information only and should not be solely relied upon without consulting more accurate or timely sources.
4. Modifications to the Service and Prices
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We shall not be liable for any modification, price change, or suspension.
5. Products or Services
Some products may be available exclusively online with limited quantities. They are subject to return or exchange according to our Return Policy. We cannot guarantee that your screen’s colour display will be accurate. We reserve the right to limit sales by region or individual and to discontinue any product at any time.
6. Accuracy of Billing and Account Information
We reserve the right to cancel or limit orders at our discretion. You agree to provide accurate and complete billing and account information. For more details, please see our Return Policy.
7. Optional Tools
We may provide access to third-party tools on an “as is” basis. We are not liable for their use. Your use of any optional tools is entirely at your own risk.
8. Third-Party Links
Certain content or services may include third-party materials. We are not responsible for their content or accuracy. Review third-party policies before engaging in any transaction with them.
9. User Comments, Feedback, and Submissions
You agree that any comments or submissions may be used by us without restriction. You must not submit content that violates the rights of others or contains harmful material. We are not responsible for any user-generated content.
10. Personal Information
Your submission of personal data is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
We reserve the right to correct errors or omissions and to update information or cancel orders if any part of the Service is inaccurate, at any time without notice.
12. Prohibited Uses
You are prohibited from using the site for any unlawful purpose, to infringe upon intellectual property, to harass others, to spread malware, to collect personal data without consent, or to interfere with the website's security.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted or error-free service. We are not liable for any damages related to your use of the website or services.
14. Indemnification
You agree to indemnify and hold harmless Palomera and its affiliates from any claim arising from your violation of these Terms or any applicable laws.
15. Severability
If any provision is found to be unenforceable, the remainder of the Terms remains valid.
16. Termination
You may terminate these Terms at any time by ceasing use of the website. We may terminate your access if you violate any part of these Terms.
17. Entire Agreement
These Terms constitute the entire agreement between you and Palomera regarding the use of the Service, superseding any prior agreements.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
19. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of the site following changes constitutes your acceptance.
20. Contact Information
Business Name: Palomera
Address: 16 Great Chapel St, London, England, W1F 8FL
Email: info@palomera.co.uk
Phone: +447577342799
Contact: click here
Customer Service: Monday to Friday: 9:00 AM – 5:00 PM
We do our best to reply to your e-mail within 1-2 business days.
Thank you for shopping with Palomera